Apr 12, 2021
The Family Biz Show Episode 29 - Customer & Employee Experience For Family Business with Joey Coleman
Listen as best-selling author of Never Lose a Customer Again, Joey Coleman, shares why it’s so important for family businesses to create an incredible customer and employee experience. You’ll learn:
This week’s guest:
Joey Coleman helps companies keep their customers. An award-winning speaker, he works with organizations around the world ranging from small startups to major brands such as Volkswagen Australia, Zappos, and Whirlpool. His First 100 Days® methodology fuels the remarkable experiences his clients deliver and dramatically improves their proﬁts. His Wall Street Journal #2 best selling book, Never Lose a Customer Again, offers strategies and tactics for turning one-time purchasers into lifelong customers. When not speaking to audiences around the globe, Joey enjoys spending time with his amazing wife and two young sons in the mountains of Colorado. Visit Joey’s website at joeycoleman.com
Michael Palumbos is a registered representative of Lincoln Financial Advisors Corp. Securities and investment advisory services offered through Lincoln Financial Advisors Corp., a broker/dealer (member SIPC) and registered investment advisor. Insurance offered through Lincoln affiliates and other fine companies. Family Wealth & Legacy, LLC is not an affiliate of Lincoln Financial Advisors Corp.
*Not affiliated with Lincoln Financial Advisors Corp.