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The Family Biz Show

Mar 19, 2021

You'll Learn:

  • How to give voice to the perspectives and challenges of being a non-managing shareholder of a family business?  
  • Three (3) best practices for managing dual-role relationships between managing and non-managing family members. 

  • Explore 3 ways to engage family shareholders without board or management roles to be constructive and NOT disengaged and mischievous. 

  • Learn how family governance can play a role in helping family shareholders be the best cheerleaders for the family business. 

This week’s guests: 

Patricia M. Armstrong, Ph.D.* 

Family Leadership Coach
Pat is a Family Wealth Consultant and Family Leadership Coach.  As an advisor to families of wealth, family leaders, and family offices Pat provides coaching and consultation on effective communication about wealth and its impact on family dynamics, engagement with the rising generation of family leaders, governance and decision-making in family business, and vision and mission planning for family philanthropy and family enterprise.  Pat was a co-founder and senior director of the Institute for Family Culture with Abbot Downing, Wells Fargo’s multi-family office and was head of Family Dynamics at Wells Fargo Family Wealth. She was the human resources director for Wells Fargo’s Private Bank and held a series of management roles focused on developing talent. In her earliest professional life, Pat was an independent management consultant to family businesses and nonprofit organizations, a faculty member in psychology and a mental health program director. Pat holds a doctoral degree in psychology and a certificate in executive coaching from Columbia University. She is a member of the Purposeful Planning Institute (PPI), Family Firm Institute (FFI), the American Psychological Association (APA) and serves on the Advisory Board of the Global Family Office Community. 



Arne Boudewyn* 

Head of Institute for Family Culture
Arne Boudewyn is head of Abbot Downing’s Institute for Family Culture (IFC), which includes four centers of excellence focused on supporting clients with a broad range of qualitative wealth planning priorities: Family and Business History; Family Business Transitions; Family Dynamics, Education and Governance; and,Family and Social Impact. In this role he manages a national consulting team of  PhD-level and other advanced degree professionals who collaborate closely with ultra-high and high net worth clients on strategies for addressing the complex personal, familial, and financial dilemmas and opportunities that can accompany significant wealth and that often determine its impact on current and future generations and both local and global communities.  


The mission of the IFC includes helping clients to integrate family history and core values into wealth planning and decision making; translate vision and mission statements into actionable solutions; implement successful family communication and family transition strategies; establish effective family governance structures and processes; and define and measure social impact across the domains of philanthropy, investments, and entrepreneurship. A significant emphasis is placed on engaging and preparing rising generation family members for not only the wealth, roles, and responsibilities they may inherit, but also various business, family, and social impact roles they may wish to inhabit, grow, and lead. 


Arne has been with Wells Fargo since 2003 and previously held senior leadership roles for the company in Enterprise Human Resources, including as head of the company’s Leave Management, Disability Management and Work Accommodations programs and operations, and with Wells Fargo’s Employee Assistance Consulting.  Prior to joining the Wells Fargo, he held program management roles in Kaiser Permanente’s corporate division and with the University of California’s Neurology Department.  


He holds PhD, MA and BA degrees in psychology from the University of Massachusetts and completed his clinical training at the University of California San Francisco and Harvard Medical School.   


Arne is a frequent speaker at Family Office Exchange, Tiger 21, The Institute for Private Investors, Gleneagles and Family Business Magazine’s Transition’s conferences.  He has been quoted or featured in media outlets that include The Wall Street Journal, Bloomberg, CNBC, American City Business Journals, and Barron’s. He currently sits on the board of directors for Meals on Wheels of San Francisco. 


Michael Palumbos is  registered representative of Lincoln Financial Advisors Corp. Securities and investment advisory services offered through Lincoln Financial Advisors Corp., a broker/dealer (member SIPC) and registered investment advisor. Insurance offered through Lincoln affiliates and other fine companies. Family Wealth and Legacy LLC is not an affiliate of Lincoln Financial Advisors Corp.   


*Not affiliated with Lincoln Financial Advisors Corp.